Important Considerations before Making an Inquiry

We will not be able to respond to your inquiries from August 11th, 2022 until August 17th, 2022 due to our offices located in Japan being closed for the holidays.
We apologize for your inconvenience during this period.

Before making an inquiry, please be sure to note the following:


  • We may not be able to respond to your inquiries or questions if the personal information you provide is incorrect.
  • You can request us at any time to disclose, correct or delete any personal data on you that we  retain. Please contact us using this form.
  • Please understand that some inquiries may take longer to respond, depending on the contents.
  • You may not be able to receive email from us per settings of unwanted email. Please confirm that you have unblocked email from our domain ( before making your inquiry.
    *Please contact your service provider for more details on how to unblock email contacts.
  • Please note that we cannot respond to sales promotions and solicitation.


All information provided by the user will be managed and handled in accordance with our Privacy Policy. Please read and agree to our Privacy Policy and our Terms and Conditions of Use before proceeding to the contact form by clicking on the “I accept” button below. We cannot process your request if you do not agree.